Since its founding in 1981, Great Lakes Window brand has been known for premium products and first-rate service. Our commitment to excellence allows Great Lakes Window to bring innovative solutions in design, performance and function that go above and beyond your expectations in replacement windows and patio doors. And driven the strength of our parent company, Ply Gem Building Products, with a rich history spanning over 70 years, the future is bright, should you ever need to call on our industry-leading warranty.
We believe our products are only as good as the people who sell and install them, so we work with the best remodeling professionals across the country to bring quality replacement windows to your home. That’s why Great Lakes Window launched a network for professionals who are committed to providing you an unprecedented level of service, quality and support.
Great Lakes Window Authorized Dealer Network members are professional, reputable remodelers committed to a superior level of operational excellence. There are five levels of remodelers in the network, and inclusion in all levels require:
• Commitment to the Great Lakes Window pledge of excellence in customer service
• Being a leading remodeler in the market for long-term strength
• Participating in manufacturer qualified installer training programs to ensure quality installations
• Satisfactory rating with the Better Business Bureau
• Contribution and participation in the network, to keep up to date on innovative technology and customer support practices
You can be assured that Great Lakes Window remodelers are the best-in-class window replacement professionals that you can trust with making your home beautiful and weather-tight.
The Great Lakes Window Authorized Dealer Network is a true partnership between the manufacturer and your remodeling professional, which builds the best possible experience for you from quote to installation, and beyond. The Great Lakes program educates and trains our professionals, providing valuable tools and training. This ensures that not only do you get your questions answered, receive the premium products you need, with backing by a long-standing company, you are getting a competent, trained qualified remodeler and installation team to put you and your home first.
Our Authorized Dealer Network is not a rewards program providing dealers with volume based incentives, but rather a way for professional remodelers to employ continuous improvement in their business, making your new window purchase and installation the best possible remodeling experience.
Unlike many home remodeling industries, the window industry does not require certification training that installers must receive before coming into your home. So, who are you really trusting to install your windows?
That is why Great Lakes Window provides exclusive factory training for installers. We developed our Qualified Installer Program so you can rest easy, knowing that your new windows will be installed correctly and to the manufacturer’s strict standards and guidelines.
LOOK FOR THE DEALER NETWORK AND QUALIFIED INSTALLER BADGES ON WINDOW DEALER’S WEBSITES, TO IDENTIFY PROFESSIONAL, FACTORY TRAINED REMODELERS BACKED BY GREAT LAKES WINDOW AND PLY GEM BUILDING PRODUCTS.